/* ─── AtendimentoNaHora — site.css ─────────────── */
:root {
    --accent: #c0392b;
    --accent-light: #e74c3c;
    --accent-glow: rgba(192,57,43,0.08);
    --green: #27ae60;
    --green-glow: rgba(39,174,96,0.08);
    --warning: #f39c12;
    --warning-glow: rgba(243,156,18,0.08);
    --info: #2980b9;
    --danger: #e74c3c;
    --text: #2c3e50;
    --text-dim: #5a6977;
    --text-muted: #95a5a6;
    --bg: #f5f5f5;
    --card: #ffffff;
    --surface: #f0f0f0;
    --border: #e0e0e0;
    --radius: 8px;
    --font: 'Nunito Sans', 'Segoe UI', sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
    font-family: var(--font);
    background: var(--bg);
    color: var(--text);
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
}

/* ─── Navbar ───────────────────────────────────── */
.navbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 24px;
    background: var(--card);
    border-bottom: 3px solid var(--accent);
    box-shadow: 0 2px 8px rgba(0,0,0,0.06);
    position: sticky;
    top: 0;
    z-index: 100;
    flex-wrap: wrap;
    gap: 8px;
}
.navbar-brand img { height: 36px; }
.navbar-links { display: flex; gap: 2px; background: var(--surface); border-radius: 6px; padding: 2px; }
.nav-link {
    padding: 7px 14px; border-radius: 5px; border: none;
    font-size: 12px; font-weight: 700; text-decoration: none;
    color: var(--text-dim); transition: all 0.15s;
}
.nav-link:hover, .nav-link.active { background: var(--accent); color: #fff; }
.nav-link-admin { color: var(--accent); }
.navbar-tag { font-size: 12px; font-weight: 700; color: var(--accent); }

/* ─── Main content ─────────────────────────────── */
.main-content { max-width: 960px; margin: 0 auto; padding: 24px 16px; }

/* ─── Cards ────────────────────────────────────── */
.card {
    background: var(--card);
    border-radius: var(--radius);
    border: 1px solid var(--border);
    box-shadow: 0 2px 8px rgba(0,0,0,0.04);
    padding: 24px;
}

/* ─── Buttons ──────────────────────────────────── */
.btn {
    display: inline-flex; align-items: center; justify-content: center;
    padding: 10px 24px; border-radius: 6px; border: none;
    font-size: 13px; font-weight: 700; font-family: var(--font);
    cursor: pointer; transition: all 0.15s; text-decoration: none;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-light); }
.btn-green { background: var(--green); color: #fff; }
.btn-danger { background: var(--danger); color: #fff; }
.btn-outline { background: transparent; border: 1px solid var(--border); color: var(--text); }
.btn-outline:hover { background: var(--surface); }
.btn-sm { padding: 7px 16px; font-size: 12px; }
.btn-lg { padding: 14px 32px; font-size: 15px; }
.btn-block { width: 100%; }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }

/* ─── Form elements ────────────────────────────── */
.form-label {
    display: block; font-size: 12px; font-weight: 700;
    color: var(--text-dim); margin-bottom: 5px;
    text-transform: uppercase; letter-spacing: 0.5px;
}
.form-label .required { color: var(--danger); }
.form-input, .form-select {
    width: 100%; padding: 10px 12px; border-radius: 6px;
    border: 1px solid var(--border); background: #fff;
    color: var(--text); font-size: 13px; font-family: var(--font);
    outline: none; transition: border-color 0.15s;
}
.form-input:focus, .form-select:focus { border-color: var(--accent); }
.form-input:disabled, .form-select:disabled { opacity: 0.5; }
.form-select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2395a5a6' stroke-width='2'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 36px;
}
.form-group { margin-bottom: 12px; }
.form-row { display: flex; flex-wrap: wrap; gap: 12px; }
.form-col-half { flex: 1 1 48%; min-width: 140px; }
.form-col-full { flex: 1 1 100%; }

.form-checkbox {
    display: flex; align-items: center; gap: 8px;
    cursor: pointer; font-size: 13px; color: var(--text-dim); font-weight: 600;
}
.form-checkbox input { accent-color: var(--accent); }

/* ─── Section headers ──────────────────────────── */
.section-title {
    font-size: 15px; font-weight: 800; color: var(--accent);
    margin: 24px 0 16px; padding-bottom: 10px;
    border-bottom: 2px solid var(--surface);
}
.section-title:first-child { margin-top: 0; }

/* ─── Stepper ──────────────────────────────────── */
.stepper { display: flex; align-items: center; justify-content: center; gap: 6px; margin-bottom: 28px; flex-wrap: wrap; }
.stepper-step { display: flex; align-items: center; gap: 5px; }
.stepper-circle {
    width: 28px; height: 28px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-size: 12px; font-weight: 800;
    border: 2px solid var(--border); background: var(--surface); color: var(--text-muted);
}
.stepper-circle.active { border-color: var(--accent); background: #fff; color: var(--accent); }
.stepper-circle.done { border-color: var(--accent); background: var(--accent); color: #fff; }
.stepper-label { font-size: 11px; color: var(--text-muted); font-weight: 500; }
.stepper-label.active { color: var(--text); font-weight: 700; }
.stepper-label.done { color: var(--accent); }
.stepper-line { width: 24px; height: 2px; background: var(--border); }
.stepper-line.done { background: var(--accent); }

/* ─── Summary bar ──────────────────────────────── */
.summary-bar {
    padding: 14px 16px; border-radius: var(--radius); margin-bottom: 20px;
    background: var(--accent-glow); border: 1px solid rgba(192,57,43,0.12);
    display: flex; justify-content: space-between; align-items: center;
    flex-wrap: wrap; gap: 8px;
}
.summary-price { font-size: 22px; font-weight: 800; color: var(--accent); }

/* ─── Badge ────────────────────────────────────── */
.badge {
    display: inline-flex; padding: 3px 10px; border-radius: 4px;
    font-size: 11px; font-weight: 700;
}
.badge-green { background: var(--green-glow); color: var(--green); }
.badge-yellow { background: var(--warning-glow); color: var(--warning); }
.badge-blue { background: rgba(41,128,185,0.1); color: var(--info); }
.badge-red { background: var(--accent-glow); color: var(--accent); }
.badge-optional {
    font-size: 11px; font-weight: 800; color: var(--warning);
    padding: 2px 8px; border-radius: 4px;
    background: rgba(243,156,18,0.12); border: 1px solid rgba(243,156,18,0.25);
}

/* ─── Doc upload card ──────────────────────────── */
.doc-card {
    padding: 12px 14px; margin-bottom: 6px; border-radius: var(--radius);
    background: #fff; border: 1px solid var(--border);
}
.doc-card.uploaded { background: #f0fdf4; border-color: #86efac; }
.doc-card-header { display: flex; align-items: flex-start; gap: 8px; }
.doc-card-name { font-size: 13px; font-weight: 600; }
.doc-card-name.uploaded { color: var(--green); }
.doc-card-note { font-size: 11px; color: var(--text-muted); margin-top: 3px; line-height: 1.4; }

/* ─── Chat ─────────────────────────────────────── */
.chat-container {
    display: flex; flex-direction: column;
    border-radius: var(--radius); border: 1px solid var(--border);
    overflow: hidden; background: var(--card);
    min-height: 400px; max-height: 560px;
}
.chat-header {
    padding: 10px 14px; display: flex; align-items: center; gap: 8px;
    background: var(--accent); color: #fff; font-weight: 700; font-size: 13px;
}
.chat-header-dot { width: 8px; height: 8px; border-radius: 50%; background: #fff; }
.chat-messages { flex: 1; overflow-y: auto; padding: 12px 14px; background: #fafafa; display: flex; flex-direction: column; gap: 8px; }
.chat-msg { display: flex; flex-direction: column; max-width: 85%; }
.chat-msg-client { align-self: flex-end; }
.chat-msg-agent, .chat-msg-system { align-self: flex-start; }
.chat-bubble {
    padding: 10px 12px; font-size: 13px; line-height: 1.5;
    width: fit-content; max-width: 100%; word-break: break-word;
}
.chat-bubble-client { background: var(--accent); color: #fff; border-radius: 12px 12px 4px 12px; margin-left: auto; }
.chat-bubble-agent { background: #fff; border-radius: 12px 12px 12px 4px; box-shadow: 0 1px 3px rgba(0,0,0,0.06); }
.chat-bubble-system { background: #e8e8e8; border-radius: 12px 12px 12px 4px; }
.chat-sender { font-size: 10px; color: var(--text-muted); margin-bottom: 2px; }
.chat-input-area { padding: 10px 12px; border-top: 1px solid var(--border); background: #fff; display: flex; flex-direction: column; gap: 8px; }
.chat-locked {
    padding: 8px; border-radius: 6px; text-align: center;
    background: var(--warning-glow); border: 1px solid rgba(243,156,18,0.2);
    font-size: 11px; color: var(--warning); font-weight: 600;
}

/* ─── Payment methods ──────────────────────────── */
.payment-option {
    flex: 1; padding: 18px 14px; border-radius: var(--radius);
    cursor: pointer; text-align: center;
    background: var(--surface); border: 2px solid var(--border);
    transition: all 0.15s;
}
.payment-option.selected { background: var(--accent-glow); border-color: var(--accent); }
.payment-option-label { font-size: 14px; font-weight: 800; }
.payment-option.selected .payment-option-label { color: var(--accent); }
.payment-option-desc { font-size: 11px; color: var(--text-muted); }

/* ─── Admin sidebar ────────────────────────────── */
.admin-layout {
    display: flex;
    height: calc(100vh - 56px);
    position: fixed;
    top: 56px;
    left: 0;
    right: 0;
    bottom: 0;
    overflow: hidden;
}
.admin-sidebar {
    width: 380px; border-right: 1px solid var(--border);
    background: var(--card); display: flex; flex-direction: column; flex-shrink: 0;
    overflow: hidden;
}
.admin-main { flex: 1; display: flex; flex-direction: column; background: var(--bg); overflow: hidden; }
.admin-tabs { display: flex; border-bottom: 1px solid var(--border); }
.admin-tab {
    flex: 1; padding: 20px 4px; border: none; cursor: pointer;
    font-size: 13px; font-weight: 700; font-family: var(--font);
    background: transparent; color: var(--text-muted);
    border-bottom: 3px solid transparent;
}
.admin-tab.active { background: var(--surface); color: var(--accent); border-bottom-color: var(--accent); }
.admin-queue-item {
    padding: 10px 12px; border-radius: var(--radius); margin-bottom: 3px;
    cursor: pointer; border: 1px solid transparent;
}
.admin-queue-item:hover, .admin-queue-item.selected { background: var(--surface); border-color: var(--border); }
.admin-stats { padding: 12px; border-top: 1px solid var(--border); display: flex; gap: 8px; }
.admin-stat { flex: 1; text-align: center; }
.admin-stat-value { font-size: 16px; font-weight: 800; }
.admin-stat-label { font-size: 9px; color: var(--text-muted); }

/* ─── Entry cards ──────────────────────────────── */
.entry-card {
    padding: 32px 24px; cursor: pointer; text-align: center;
    transition: all 0.2s; border: 1px solid var(--border);
}
.entry-card:hover { border-color: var(--accent); box-shadow: 0 4px 16px rgba(192,57,43,0.08); }
.entry-icon { font-size: 36px; margin-bottom: 12px; }
.entry-title { font-size: 16px; font-weight: 800; margin-bottom: 6px; }
.entry-desc { font-size: 13px; color: var(--text-muted); line-height: 1.5; }

/* ─── Spinner ──────────────────────────────────── */
.spinner {
    width: 40px; height: 40px; margin: 0 auto 14px;
    border: 3px solid var(--accent); border-top-color: transparent;
    border-radius: 50%; animation: spin 1s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ─── Alert ────────────────────────────────────── */
.alert { padding: 12px 16px; border-radius: var(--radius); margin-bottom: 16px; font-size: 13px; }
.alert-success { background: var(--green-glow); border: 1px solid rgba(39,174,96,0.2); color: var(--green); }
.alert-error { background: rgba(231,76,60,0.08); border: 1px solid rgba(231,76,60,0.2); color: var(--danger); }
.alert-warning { background: var(--warning-glow); border: 1px solid rgba(243,156,18,0.2); color: var(--warning); }

/* ─── Responsive ───────────────────────────────── */
.grid-2 { display: grid; grid-template-columns: 1fr; gap: 16px; }
@@media (min-width: 700px) {
    .grid-2 { grid-template-columns: 1fr 1fr; }
}
@@media (max-width: 700px) {
    .admin-layout { flex-direction: column; }
    .admin-sidebar { width: 100%; max-height: 50vh; border-right: none; border-bottom: 1px solid var(--border); }
    .navbar-links { order: 3; width: 100%; justify-content: center; }
}

/* ─── Utilities ────────────────────────────────── */
.text-center { text-align: center; }
.text-accent { color: var(--accent); }
.text-green { color: var(--green); }
.text-muted { color: var(--text-muted); }
.text-dim { color: var(--text-dim); }
.text-sm { font-size: 13px; }
.text-xs { font-size: 11px; }
.font-bold { font-weight: 700; }
.font-extrabold { font-weight: 800; }
.mt-1 { margin-top: 8px; } .mt-2 { margin-top: 16px; } .mt-3 { margin-top: 24px; }
.mb-1 { margin-bottom: 8px; } .mb-2 { margin-bottom: 16px; } .mb-3 { margin-bottom: 24px; }
.gap-1 { gap: 8px; } .gap-2 { gap: 12px; }
.flex { display: flex; } .flex-col { flex-direction: column; }
.flex-wrap { flex-wrap: wrap; } .items-center { align-items: center; }
.justify-between { justify-content: space-between; }
.justify-center { justify-content: center; }
.w-full { width: 100%; }
.hidden { display: none; }